FAQs

In-stock pieces are processed in 2–5 business days, while pre-order or out-of-stock items take 4–6 weeks. Once dispatched, standard delivery within Pakistan takes 3–5 business days, and international delivery timelines vary depending on your location.

Yes, we offer international shipping. Shipping costs and times vary depending on the destination. Please visit our shipping policy section on our website for detailed information.

We are exclusively available online at the moment. Our products are shot in a manner to give you a close accurate representation of the physical product.

As soon as your order is placed, you will receive a unique order number. This is what will help you track your order(s). At any point, you may use that number to find out about the order with our customer care and check out the status of your order.

Within 24 hours of placing your order, you may request a cancellation, size change, or edits to your billing and shipping details by contacting our customer care team. Please note that after 24 hours, no changes or cancellations can be accommodated. For any assistance, feel free to reach out to us via email or phone.

Please refer to our exchange policy page for more details.

Our team has made every possible effort to display the colors of the items as accurately as possible. However, there may appear some difference between the actual color and what you see on your screen. We cannot guarantee that the display color on the screen will be completely accurate as computer monitors and screens of electronic devices vary.

For any further inquiries, you can reach us at:

           Phone: +92-331-4370046

           Email: support@thehouseofnawazishali.com

Feel free to contact us during our business hours, Monday to Saturday, from 10:00 AM to 07:00 PM for assistance.